Minister's Reaction to Aerotrain Breakdown
The Minister expressed feelings of anger and shame after the Kuala Lumpur aerotrain broke down again, forcing passengers to walk along the rail track.
"Yes, I admit the incident was embarrassing. I felt ashamed watching passengers drag their luggage along the track. I am angry, and I share the disappointment expressed by members of this House,"
This incident marks the 21st malfunction since July. The Minister has promised to take punitive action and ensure that Malaysia Airports Holdings (MAHB) holds the contractors accountable for the poor service quality.
- The Land Public Transport Agency will investigate the latest breakdown.
- MAHB must ensure contractors deliver the expected service quality.
Author's summary: Minister vows action after aerotrain breakdown.