Sault Ste. Marie's New Website
After 20 years, the City of Sault Ste. Marie has updated its website, describing it as having a "fresh look, faster access, and easier navigation" that makes connecting with City services simpler.
The website organizes information around central themes of live, work, play, and government, similar to other municipalities like Sudbury.
Key Difference
One notable difference between Sault Ste. Marie's new website and others is the lack of a 311 Customer Service Management system.
- A 311 CRM is a dedicated municipal telephone number for non-emergency calls.
- CRM stands for Customer Relationship Management, a technology system to manage and analyze interactions with customers.
A "fresh look, faster access, and easier navigation" makes City services simpler.
Author's summary: Sault Ste. Marie's new website lacks a 311 CRM system.
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