Nearly 600 residents in Toronto’s Moss Park neighborhood were left without electricity after an underground cable fault disrupted power early Wednesday morning, around 8:11 a.m. The outage lasted for more than a full day before service was restored.
Toronto Hydro reported that the incident was caused by suspected damage from a third-party construction crew working in the area. Their digging activities are believed to have struck active underground cables, resulting in the failure.
“As our crews continue underground repairs, we’ve identified that the cable fault causing this outage appears to be the result of a suspected third-party dig-in at an active construction site in the area,” Toronto Hydro said in a social media update.
“This work is unrelated to Toronto Hydro but appears to have damaged our infrastructure.”
Utility crews began repairs shortly after the incident and confirmed that electricity was restored to affected customers around 1 p.m. Thursday. Toronto Hydro described the repair effort as both complex and time-consuming because of the difficult location of the fault.
“It involves safely identifying, repairing and testing the damaged infrastructure before we can return it to service,” the company explained.
Initial estimates for restoration ranged from 8:30 a.m. to midafternoon Thursday. However, due to the extent of the cable damage and multiple points of impact, crews were unable to complete work until later in the day.
“The damage caused by the third-party contractor is extensive, with the dig-ins occurring in multiple spots,” said Toronto Hydro.
Author’s summary: A third-party construction crew’s error caused a lengthy power outage in Toronto’s Moss Park, leaving hundreds without electricity until crews completed complex underground repairs.